NICE recognized as a SPARK Leader in the 2024 SPARK Matrix™ for Contact Center as a Service

Metrigy awards NICE the MetriStar Top Provider Award for Contact Center-as-a-Service Platforms

NICE Named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service

Frost Radar™: Cloud Contact Centers in Asia-Pacific 2024

Frost Radar™: Cloud Contact Centers in EMEA 2024

Frost Radar™: Cloud Contact Centers in Latin America 2024

Reprint of 2024/2025 DMG Conversation Analytics for the Digital Era Report

DMG Recognizes NICE as the Workforce Management market share leader

NICE named as Leader in 2024 SPARK Matrix™ for Speech Analytics Report