Open Cloud Platform - Optimize Your CX

Securely scale and optimize operations.

The CXone platform upgrades your baseline with an open cloud foundation.
Launch your way into innovation and excellence with built-in cloud compliance and reliability.

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Unparalleled security and reliability.

Deploy seamless customizations and pre-built integrations with ease on CXone, a secure and reliable cloud platform with industry-leading uptime.

“With CXone and the cloud, we implemented a work-from-home model which improved our monthly agent retention rate by 15%. We’ve also reduced our monthly training costs by 50% because we don’t need to constantly train new hires.”

Dale McManness
Chief Operating Officer, Customer Direct

One cloud for wherever you’re growing

One cloud for wherever you’re growing

NICE CXone gives you superior elasticity and scalability, making it easier than ever to manage contact center budgets.

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Related Resources

Maintaining Contact Center Modernization Momentum
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Maintaining Contact Center Modernization Momentum

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NICE CXone Open Cloud Foundation
Datasheets

NICE CXone Open Cloud Foundation

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Customer Direct Boosts Customer Experience and Agent Retention with NICE CXone
Case Studies

Customer Direct Boosts Customer Experience and Agent Retention with NICE CXone

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If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.