Integrations, Developer Tools and APIs - Optimize Your CX

“Our business is relatively complex because we have different business divisions, and we give them flexibility in deciding how they want to manage their contact centers. Since NICE CXone is so easy to use, the contact center managers can make many of their system changes, such as modifying IVR scripts, while still maintaining a consistent brand and voice for Mitchell.”

Pauline Mulvey

Vice President of Enterprise Business Technology Mitchell