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“Our business is relatively complex because we have different business divisions, and we give them flexibility in deciding how they want to manage their contact centers. Since NICE CXone is so easy to use, the contact center managers can make many of their system changes, such as modifying IVR scripts, while still maintaining a consistent brand and voice for Mitchell.”
Pauline Mulvey
Vice President of Enterprise Business Technology Mitchell
Get up and running quickly with our pre-built UCaaS and CRM adapters.
Browse our CXexchange marketplace and select pre-integrated applications with click-to-buy or free trial.
Use our DEVone Developer Program to test APIs with your own data, network with peers, or get access to tutorials, code samples, Software Development Kits (SDKs), FAQs and additional documentation.
Use our extensive library of fully tested and validated, backward compatible RESTful APIs.
Plan ahead for enhancements, access new features and functionality immediately, and connect to virtually any 3rd party system.
Bring your organization together into one unified, reliable and collaborative experience using our pre-built integrations, developer tools and APIs.