Awards
Awards & Recognition
NICE continues to be recognized by 3rd party organizations for outstanding customer service and leadership in the Contact Center as a Service market. Check out the list below for the awards and recognition that our industry-leading CXone software has garnered.Featured awards
CUSTOMER Magazine Announces Winners of 2025 Product of the Year Awards
Reworked Impact Awards – Simpler Media Group – Premier Professional Communities & Research
NICE was awarded Gold in the ‘Most Innovative Workplace Productivity Solution’ category.
CMSWire Impact Awards – Simpler Media Group – Premier Professional Communities & Research
NICE was awarded Gold in the ‘Best Contact Center Innovation’ category, and Silver in the ‘Best Use of AI in Customer Experience’ category.
Best of Enterprise Connect Awards 2025: Winners
NICE won OVERALL Best of Enterprise Connect as well as Best Innovation in Customer Experience for CXone Mpower Orchestrator.
KMWorld 100 Companies That Matter in Knowledge Management 2025
TMC Announces Winners of the 2024 CUSTOMER Magazine TMC Labs Innovation Award
TMC Announces 2024 Future of Work Agent Experience Award Winners
Business Intelligence Group
