CXone with multi ACD support

Every journey to the cloud is unique. Let’s get started.

NICE connects you to CXone cloud solutions gradually and safely, seamlessly integrating with your vital enterprise infrastructure.

Your contact center is in good hands.

Success doesn’t just happen. It takes hard work and experience from thousands of implementations and years of experience. With NICE, you get a proactive partner that equips you with the right people, tools, and technology for whatever your business needs.

Move to the cloud at your own pace

Your ACD of choice

Connect any legacy ACD to the CXone platform for a seamless transition to a better customer experience.

Uncompromised security

Transition to the cloud without compromising the integrity of your data and the security of your operations.

Regulatory compliance

Adhere to the highest industry standards, during and after migration to CXone.

Proven cost savings

Save on the costs of a tech refresh across the complex network of business applications you rely on.

CXone your way

Thousands of the world's leading organizations already use CXone to deliver seamless experiences through smart, connected customer journeys. Enjoy a risk-free, personalized, measured path to the cloud, and join them.

Digital fluency

Digital fluency

Frictionless and responsive end-to-end journeys that streamline service and exceed customer expectations.

Elevate AI

Smarter AI

CXone’s native AI is never satisfied, it learns from every interaction and continually raises the bar on customer experience.

Multipath to CXone

Cloud-native platform

CXone is designed to naturally navigate the changing needs of next-gen consumers – and employees.

Suite of applications

Suite of applications

CXone is the only complete next-gen CX cloud platform with smart AI that can lead you into the future.

Team brainstorming

Unpacking the challenges of migrating to the cloud

Frost & Sullivan and NICE gather thought leaders at some of the largest CX operations in Europe and North America to discuss migration opportunities for large contact centers.

Learn more

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Contact us

If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.

CXone with multi ACD support: FAQs