Contact Center Compliance & Fraud Prevention - Transform Your CX

Fraud prevention & compliance you can trust.

Safeguard your business and protect your customers with contact center compliance and advanced voice biometrics.

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Safeguard your brand and protect your customers.

Achieve compliance without complaints. Proactively expose unknown fraudsters. Protect your customers—and your bottom line—with pre-built contact center compliance and fraud prevention solutions for the modern, digital world.

Proactively minimize risk

Immediately identify trends before they negatively impact compliance and the bottom line.

Expose the most sophisticated fraudsters

Find those fraudsters who pass authentication and cause you the greatest damage.

Build trust with auditors

Strengthen auditor relationship with accurate reporting and a track record of timely remediation.

Protect brand reputation

Leverage automated compliance flagging using AI and workflows in real-time, to enable fast mitigation to prevent fallout.

No more compliance headaches.

No more compliance headaches.

Learn how compliance center provides an end-to-end solution to manage all your IT compliance activities in one place.

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Fraud prevention, powered by AI.

Learn how AI-powered fraud prevention works. See this real-life success story example from a leading bank.

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NICE is committed to maintaining compliance standards for customer privacy and information security.

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“We evaluated many contact center solutions. CXone was simply the better platform; it checked all our boxes.”

Ryan Olson
Manager Contact Center Technology and Analytics, Trupanion

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Datasheets

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Effective security controls should be inherent in your data systems. NICE CXone meets your needs.

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NICE Enlighten AI Fraud Prevention Demo Video

Discover how NICE ENLIGHTEN Fraud Prevention infuse voice biometrics and AI to expose fraudsters.

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Blog

Fighting Fraud Where it Strikes Most: The Contact Center

Fighting Fraud Where it Strikes Most: The Contact Center.

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Resource Library

Contact us

If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.