About NICE

Innovation for experiences that flow.

We help organizations to automate customer service.

What we do.

At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere.

Our unified open cloud platform, CXone Mpower, manages 100% of customer interactions, tens of millions of conversations every day—from voice to next-gen digital and AI chatbots—enabling organizations to orchestrate the complexity of modern customer experience on one platform.

We are known for our innovation and comprehensive interaction-centric approach with unmatched CX capabilities and specialized AI purpose-built for CX to boost customer satisfaction and drive brand loyalty.

Corporate Overview

Who we are.

Our 9,000+ NICE employees are scientists, engineers, business and thought leaders, people who boast extensive experience as subject-matter experts in their fields.

We are guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. Wherever we operate, in over 30 countries around the globe, we are deeply involved with our local communities. We give back throughout the year and as part of special projects, such as the NICE Code: Coda mentorship program, designed to promote computer programming skills for young girls around the world.

Corporate Responsibility

Social Responsibility

Explore CXexchange and discover what’s possible.

When you choose CXone Mpower, innovation is boundless.

Customize our platform to your heart’s content with open framework hubs, hundreds of APIs, and a marketplace full of pre-integrated apps from our certified DEVone partners in CXexchange. See them all with a single click.

Browse marketplace

Meet the world’s largest CX partner community.

Are you a technology provider, system integrator, reseller, or consultant? There’s a place for you in our Partner Program. We invite you to explore the endless possibilities of partnership with NICE.

Together, we can drive innovation, elevate customer experience to new heights, and achieve remarkable success. Let's embark on a journey of shared wins, collaboration, and limitless potential.

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Trusted by the world's leading companies.

What to expect from us.

NICE by the numbers

27 +

Years of Cloud and Contact Center Experience

25000 +

NICE customers worldwide

85 +

Fortune 100 companies trust NICE

150 +

Countries where NICE operates

Global Leadership

Scott Russell

Chief Executive Officer

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Dan Belanger

President, NICE Americas

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Barry Cooper

President, NICE CX Division

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Beth Gaspich

Chief Financial Officer

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Chris Wooten

EVP, NICE Vertical Markets

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Craig Costigan

CEO, NICE Actimize

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Darren Rushworth

President, NICE International

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Shiri Neder

Executive Vice President, Human Resources

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Make a difference. Join our team.

If you just want another job, we may not be the right fit. If you want a career with room to grow, surrounded by passionate, like-minded teammates who love doing great things, check out our current openings and let’s get the ball rolling.

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