What are Leaderboards?
Leaderboards show employees where they stand compared to their peers on important key performance indicators (KPIs), with instant recognition and accountability. They provide a visual representation that is completely customizable, depending on the KPIs important to an organization. Leaderboards can display performance at an individual or team level.
Setting up clear and concise goals and presenting them in an aesthetically pleasing way motivates and empowers employees.
How NICE is Redefining Customer Experience
NICE CXone is the industry’s only interaction-centric platform where channels, data, applications, and knowledge converge to improve customer experience at scale.
It is the leading, most complete and unified CX Platform on the market, used by thousands of organizations of all sizes around the world to help them consistently deliver exceptional customer experiences. CXone is a cloud native, unified suite of applications designed to help you holistically run your call (or contact) center operations.