Unified Communications (UCaaS) Integrations - Optimize Your CX

Unite your sales, service and back office.

Seamlessly integrate CXone with the industry’s leading UC platforms to create a single, seamless experience for reaching anyone inside or outside your contact center.

A better way to collaborate

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Integrate – Collaborate

Resolving customer interactions is becoming more complex every day. By using a single-click to call, chat or email to reach anyone in the organization, agents can hasten resolution!

“Contact center applications that have advanced engagement features offered natively on mobile devices, and with messaging and collaboration at the core of the design, are empowering agents to break free from working in isolated rows.”

Gartner
The Future of the Contact Center

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