What is Secure Payment Processing (SPC)?
If you process payments online, secure payment processing is an identification and authentication measure used to protect customer PII (private identifiable information) and mitigate security risk.
Secure payment processing is built into the NICE payment portal and uses PCI-compliant encryption and tokenization to shield sensitive financial data on behalf of consumers. Secure payment Capture from NICE serves as a checkpoint for financial account information and safeguards your business and customers.
How NICE is Redefining Customer Experience
NICE offers the industry’s only unified AI platform for customer service automation. CXone Mpower revolutionizes how organizations automate customer service from start to finish—with channels, data, end-to-end workflows, and enterprise knowledge converging to improve customer experience at scale. With domain specific AI trained on the industry’s largest CX dataset, an open framework with endless integration possibilities, and a complete suite of advanced AI applications, CXone Mpower is one platform built for organizations of all sizes to deliver seamless customer service experiences, boost operational efficiency, and drive better outcomes.Interaction Orchestration
Omnichannel interaction routingDigital and Voice ChannelsAutomatic Call Distributor (ACD)Interactive Voice Response (IVR)Proactive Engagement
