NICE CXone for Microsoft Teams Datasheet
Company-wide collaboration for better service.
Connected agents, connected experiences
Simplify and streamline the agent experience with an intuitive consolidated desktop that seamlessly integrates into Microsoft Teams.Easy team collaboration, faster resolution
Access experts anywhere in your organization, in real-time, to quickly resolve complex customer interactions.Better CX, stronger KPIs
Improve customer experiences and drive better results across your contact center with streamlined collaboration and top-notch voice services.Flexibility and agility
Eliminate customized development and delays with this pre-built integration that deploys in hours and scales as your business needs evolve.![](/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fmicrosoft-teams.webp&w=640&q=80)