Webinars

Strategies for Transforming Your Quality Program Post Pandemic

Overview

What does it take to deliver exceptional customer service in the post pandemic era? Quality teams can play a significant role in reshaping the contact center of the future when it comes to delivering a gold standard of service. Join this session and learn how to arm your team with the next generation tools and best practices that will guarantee success. – Speaker: Lauren Maschio & Kim Steele, NICE.

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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