![](/assets/img/GatedAssets-Desktop-Hero-new.png?rev=1D832C9C98462560962A836977FD56AC)
Overview
The Financial Conduct Authority (FCA) Definition: “A vulnerable customer is someone who, due to their personal circumstances, is especially susceptible to harm —particularly when a firm is not acting with appropriate levels of care.”
Infographics
The Financial Conduct Authority (FCA) Definition: “A vulnerable customer is someone who, due to their personal circumstances, is especially susceptible to harm —particularly when a firm is not acting with appropriate levels of care.”