Patient Experience: Five Ways to Improve Patient Interactions
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Metrigy Research Report: Trends for Patient Experience Success
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Patients are also consumers, which means using proven customer experience (CX) technology to deliver successful patient experiences (PX) is vital. Cloud-based CX management enhanced with AI is vastly improving patient satisfaction and loyalty.
It’s also contributing to overall efficiency of healthcare systems. Providers are able to refine communication, reduce wait times, increase clinician efficiency, prevent medical errors, and lower costs.
Find out why artificial intelligence, analytics, the digital journey, and the cloud must be a priority for Chief Patient Officers with Trends for Patient Experience Success, a new report from research firm Metrigy. This insightful guide reveals:
Six practical recommendations for achieving PX success
