Interactions Hub demo video-PCI use case

Overview

In today’s fast-paced world, contact centers handle customer interactions across digital and traditional channels while navigating strict global regulations such as GDPR, CCPA, HIPAA, and PCI compliance. Ensuring secure and compliant interactions is critical to protecting customer data and maintaining trust. This demo video showcases how Interactions Hub simplifies PCI compliance, helping contact centers safeguard sensitive payment information while delivering seamless customer experiences.

Key Takeaways:

• Effortless PCI Compliance: Learn how Interactions Hub ensures secure payment processing without exposing sensitive data.
• Seamless Integration Across Channels: Protect customer interactions across voice, chat, email, and digital channels.
• Automated Data Masking & Encryption: See how advanced security features prevent unauthorized access and reduce compliance risks.
• Reducing Agent Risk Exposure: Enable compliance without requiring agents to handle sensitive payment details.
• Enhancing Customer Trust & Security: Ensure every transaction meets PCI DSS security standards while maintaining a frictionless experience.

Why Watch This Demo?

• See Interactions Hub in action and discover how it simplifies PCI compliance.
• Learn how automated security features protect both customers and agents.
• Explore best practices for handling sensitive payment information while maintaining compliance.

Watch the Demo

Take a closer look at how Interactions Hub helps contact centers stay compliant and secure.