Overview
As part of the NICE CXone Voice-as-a-Service (VaaS) suite, SmartConnect SD-WAN provides intelligent and dynamic policy-based voice routing that centralizes and simplifies network management. By monitoring voice traffic and performance data, you can make real-time routing decisions and prioritize voice traffic based on QoS settings. Centralized control functions enable a highly secure and responsive network that provides consistent performance and in-depth visibility into all voice network activity and security events, significantly reducing network resources and costs associated with traditional IT network management.
