Best Practice: Making the Business Case for Cloud Contact Center
Product Videos
Product Videos
Can you grow your contact center revenue and increase agent efficiency while improving the Customer Experience (CX)? For sure. NICE CXone Personal Connection is a patented dialer product that that generates more revenue and reduces hang-ups. It helps you to reach out to your customers using digital and voice channels and enables you to balance service quality and cost, while supporting your compliance needs. Your customer service team can reduce inbound calls through personalized, low cost proactive notifications.
