Overview
To harness the full potential of generative AI, a comprehensive approach is essential—one that includes selecting the best-fit LLMs, using guided prompt building, and layering different types of AI purpose-built for CX within a unified platform for optimal results.The best practices found in this eBook will help you maximize the effectiveness, accuracy, and value of your generative AI investments while creating new pathways for innovation.Bridge the chasm between the potential of generative AI and business value.
