Integration Hub

Today's customer journey spans many areas of a business and often, each touchpoint is supported by a different tool, such as a ticketing solution, a CRM, or other software solutions that today’s businesses rely on to operate. Integration Hub streamlines integrating the CXone Mpower platform with all the tools and solutions that are involved in the customer journey. In addition, companies will benefit from being able to not only easily create but also reuse existing connectors where needed and manage them within a single, intuitive user interface. Integration Hub empowers companies to create the seamlessly connected environment that makes creating and managing the customer journey the way today’s consumers expect easy.