Customer Reviews

The Gold Standard

Learn from our customers why we’re leading the industry with our contact center software solutions.

The highest standards get the best reviews.

Read NICE CXone customer reviews across the major B2B SaaS review sites to see why our contact center solutions are leading the industry.

NICE CXone Reviews

NICE CXone is an industry leader.

Leave a review for NICE CXone.

If you are a NICE CXone customer, please take a few minutes to share your voice on the leading third-party review sites. Help other organizations that are searching for the best contact center software by providing feedback on what you like best about your solution(s) and where we can improve.

Capterra: Reviews submitted on Capterra will also appear on GetApp and Software Advice. To post a review here, you only need to answer 6 questions. Estimated time to complete: 5 minutes.

G2: Posting a review on G2 includes providing some detailed questions about product functionality that help users compare it to other solutions. Reviews can be attributed to you or posted anonymously. Estimated time to complete: 7-10 minutes.

Trust Radius: All TrustRadius reviewers will be authenticated via LinkedIn or work email address prior to writing a review. Reviews can be attributed to you or posted anonymously. Estimated time to complete: 12 - 15 minutes.

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