Data. The following products are powered by Callinize, Inc. dba Tenfold (“Tenfold”). Customer understands, acknowledges, and agrees that certain Content will be provided to Tenfold for the sole purpose of providing each of these Services:
NICE CXone Agent for Microsoft Dynamics,
NICE CXone Agent for ServiceNow,
NICE CXone Agent for Zendesk,
NICE CXone Agent for SugarCRM,
NICE CXone Agent for NetSuite,
NICE CXone Agent for SAP, and
NICE CXone Agent for BullHorn
Service Level Agreement. NICE commits to deliver 99.9% of uptime per month for service components of each of the NICE CXone Agent Services identified above.
