Users who send bulk email to “opt-in” lists must have a method of confirming or verifying subscriptions and be able to show evidence of subscriptions for users who complain about unsolicited. NICE’s receipt of complaints from Internet or mobile device users related to emails received due to users use of “opt-in” lists shall be a violation of this Agreement.
INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF A NICE CUSTOMER OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF THE POLICY BY SUCH CUSTOMER OR END USER.
Complaints regarding illegal use of system or network security issues SPAM or USENET abuse must be sent to abuse@incontact.com. For live security incidents, please contact NICE Internet Abuse Investigations 24/7 at 1-800-363-9602.
System and Network Security. Violations of system or network security are prohibited, and may result in criminal and civil liability. NICE will investigate incidents involving such violations and may involve and will cooperate with the relevant law enforcement agencies if a criminal violation is suspected.
Email. Users shall not use another site’s mail server to relay mail without the express permission of the site. Users are prohibited from sending unsolicited email messages (“Spamming”), including but not limited to:
Posting the same or similar messages to one or more Usenet or other newsgroups, forums, email mailing lists or other similar groups or lists;
Posting any Usenet or other newsgroup, forum, email mailing list or other similar group or list articles which are off-topic or otherwise violate the rules of the charter or other owner-published FAQ or description of the group or list;
Sending unsolicited email, including commercial advertisements and informational announcements, to Internet users, or any unsolicited email that could reasonably be expected to provoke complaints;
Using email to engage in harassment, whether through language, frequency, or messages. Continuing to send someone email after being asked to stop is considered harassment;
Sending email with falsified or obscured header or information designed to hinder the identification of the location of what is advertised; or
Collecting replies to either (i) unsolicited email messages; or (ii) messages that were either sent through another provider which violate these Terms or those of the other provider.
