But here we are, excited to invite you to our first-ever virtual Interactions Live conference! This global happening—the industry’s biggest virtual customer experience event of the year—will be September 15 and 16. It’s open to all contact center professionals and is completely FREE of charge to all participants.The central purpose of Interactions Live is perhaps our most important yet: to help contact center professionals navigate the realities of tomorrow. To provide the latest insights into streamlining operations, working at home and staying profitable while continuing to provide exceptional customer experiences in a rapidly evolving world. If you’re reading this, you and your organization are facing new challenges. Successfully navigating them requires new levels of agility, flexibility and adaptability. Everyone is treading in new territory.
At NICE, we’re here to help. Our products, services and support have always embodied vision, innovation and future-readiness. So we believe we’re uniquely prepared to support our industry at this moment—and to help you travel the path forward.Why Interactions Live?
A better question: Why not?
- Interactions Live will be an easy, informative and enjoyable way to get up to speed on the most important issues facing your organization and contact center today.You’ll be learning current best practices. Engaging with peers and industry thought-leaders.Exploring new realities and experiences. Taking away practical information you can use now.
- You can attend from the comfort of your home office, your den or your bedroom. The main thing is that you join us and take the next important steps to your readiness for the future. (And the future is now, by the way!)
- It’s all FREE of charge.
- No travel, no cost—no reason at all not to attend!
What will you see and do at Interactions Live?
This two-day event will be presented using an interactive 3D platform and will include more than 30 sessions. You’ll beparticipating in informative live sessions, exploring the virtual solutions showcase andmeeting with experts. You’ll have access to advice, real-life examples, proven best practices, practical tips and much more! Here are some of the highlights you can expect at Interactions Live:
- Exciting content for all roles and interests—speakers, presentations, best practices, discussions and more on the hottest topics that will help you set your course for the future.
- Three terrific keynote speakers—each one a NICE leader— who will inform and
inspire you.
- Barak Eilam, CEO - NICE Ltd.
- Barry Cooper, Enterprice Group President, NICE
- Paul Jarman, CEO - NICE NICE CXone
- Guest speakers – thought leaders and industry experts—names you’ll recognize with new ideas, fresh perspectives and practical approaches to preparedness and future readiness. They’ll be sharing their unique insights into driving performance and creating extraordinary customer and employee experiences as their contact centers transitioned to working at home.
- Analyst perspectives - the latest on trends and developments from recognized industry analysts, including:
