Author

David Geffen

Director, Back Office & Performance Solutions

David Geffen

About David Geffen

A Solution marketing evangelist with over 10 year experience in the WFO world and 6 patents. David leads the marketing activity of the Real Time Impact (RTI) and Back Office solutions. As part of his role David has deep knowledge regarding market trends and customer requirements, is responsible for the positioning of NICE offerings in a unique and engaging way and is deeply involved with developing the solution roadmap.