Overview
CXone WFM introduces a new way of doing workforce management for today's digital contact center. This datasheet highlights the frequently asked questions on what True-to-Interval (TTI) is and how it works in the CXone WFM application.
Datasheets
CXone WFM introduces a new way of doing workforce management for today's digital contact center. This datasheet highlights the frequently asked questions on what True-to-Interval (TTI) is and how it works in the CXone WFM application.