No More Roadblocks: Your Path to CXone WEM is Wide Open

Give your people superpowers
Amplify what your teams can do with AI that works alongside them, creating exceptional experiences that leave competitors wondering how you make it look so easy.View Demo Request a Quote
The world’s best brands trust NiCE to power 15B+ interactions a year
People, powered up
Free your teams to do what humans do best by taking care of the rest. Streamline workflows, surface knowledge instantly, and handle repetitive tasks to create a workforce that works smarter, not harder.
Specialized Copilots
Your team’s secret weapon. AI copilots know exactly what to do and when to do it, making every interaction flow more smoothly.
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Automated Agent Notetaking
Say goodbye to typing while talking. AutoSummary captures everything important instantly — so your people focus on customers, not keyboards.
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Workforce Engagement Management
Happy teams create happy customers. Our tools adapt to flexible work, while keeping everyone connected, engaged, and performing at their best.
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Voice of the Customer
Feedback is your friend. Understand what customers really want and turn those insights into experiences they can’t stop talking about.
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Interaction Analytics
See patterns humans can’t. Every conversation holds gold — we help you find it, learn from it, and use it to make tomorrow even better.
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Where people + AI = magic
CXone Mpower brings it all together — connecting AI and humans to work as one seamless team. No more silos, no more disconnects. Just one intelligent platform that amplifies what your people can do, making every interaction flow.See what global CX leaders are saying
Your team is amazing— make them even better with AI
Create standout experiences your competitors can’t figure out how to match. Explore our resources to see how.