Overview
Generative AI technology is driving innovations that are shaping the future of customer experience (CX) and has the potential to transform how brands interact with their customers. CX leaders looking to understand more about AI can use this quick reference guide for their teams to leverage basic principles and be aware of what to look for in new solutions built on Generative AI technology.
From key definitions and crucial conversations, this infographic will bring you up to speed so your organization can leverage this game-changing technology.
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