Overview
E-commerce has become the cornerstone of retail strategy. Yet 95-99% of e-commerce visitors fail to make a purchase.One reason is consumers are demanding more seamless and personalized customer experiences (CX) many online retailers can’t provide. The solution is innovative, scalable CX technology designed to deliver exceptional shopping experiences.NICE boosts e-commerce conversions by helping retailers:- Engage customers in a more meaningful and impactful manner
- Deliver personalized content tailored to individual interests
- Drive retails sales by improving customer engagement
- Reduce bounce rates and increase good product dwell time
