BluIP UCaaS integration

Seamless collaboration between agents and internal experts.

Drive cross-functional productivity, agent satisfaction and improved KPIs.

Collaboration beyond the contact center.

Better Understand Customer’s Omnichannel Journey

Track, analyze & report on callers’ journey thru integrated Conversational AI, UC and CC.

Integrated Conversational AI and IVR

Lower call volumes to UC and CC agents and analyze caller journey data to optimize business process and improve the caller experience.

We pre-build, so you don’t have to.

BluIP UC is on-net with Nice and Microsoft’s Operator Connect for Teams.

Easy connections, simplified collaboration.

Single Pane of Glass Agent Console

Reduce hold-times and accelerate call resolution with AIVA Connect® WebRTC agent console.

Pre-Built Integrations into AI Virtual Agents, UC & CC

Leveraging AIVA Connect® Studio’s 2,800+ integrations and over 100 communications channels makes supporting complex enterprises a breeze.

The entire organization, on-net and reachable in one click

Enable BluIP UC, Nice CC, MSFT Teams and/or Legacy PBX users to be accessible.

Better CX, stronger KPIs

Improve customer experiences and drive better results across your contact center, UC, & Omnichannel Virtual Agents.

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