Performance Management

Improve the customer experience by uniting the organization behind transparent CX goals. CXone Performance Management inspires employees to improve performance and align with your organizational goals by providing transparency and continuous feedback in a social environment. Drive continuous improvement and a high-performance culture with customizable KPIs and “one view of the truth” dashboards aggregating data from disparate sources. Provide a creative outlet through engaging gamification and wallboards. Motivate with prizes in a customizable virtual storefront.