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What is a Byte?

A byte is a term used in computing to describe file or memory size. A byte represents eight bits of data, or binary digits, which is about the size of one character or number. Because bytes are so small, they are normally not used to measure file sizes or hardware memory. Rather, files are often measured in kilobytes (1024 bytes) or megabytes (1024 kilobytes, or over a million bytes) and hardware memory is typically measured in gigabytes (1024 megabytes) or terabytes (1024 gigabytes).

How NICE can help

We worry about bytes, so you don't have to.

NICE is the market leader in providing customers the cloud contact center software they need to deliver consistently exceptional customer experiences. Benefits include:

  • Modern ACD providing digital first omnichannel routing and increased business agility
  • Integrated and comprehensive workforce management solutions to engage and empower contact center agents to achieve business goals
  • Automation and artificial intelligence (AI) capabilities to enhance the customer experience and automate routine agent tasks
  • Omnichannel customer journey management

CXone provides an intelligent, unified suite of applications covering the breadth of contact center management disciplines, simplifying administration and streamlining the user experience.

How NICE is Redefining Customer Experience

NICE CXone is the industry’s only interaction-centric platform where channels, data, applications, and knowledge converge to improve customer experience at scale.

It is the leading, most complete and unified CX Platform on the market, used by thousands of organizations of all sizes around the world to help them consistently deliver exceptional customer experiences. CXone is a cloud native, unified suite of applications designed to help you holistically run your call (or contact) center operations.

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Contact us

If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For general questions or customer support please visit our Contact us page.