NICE Invoicing Policy
Services and Software will be invoiced as described in the table below, and may be invoiced by NICE or its Affiliates. Additionally, the carrier of record for all regulated telecommunications Services provided under a Transaction Document is inContact, Inc.
|
Invoice Type |
Offering Type |
Invoice Start Date |
Invoice Frequency |
Invoicing for Variance |
Renewal Invoicing |
|
|
|||||
|
*MRC |
NICE CXone; NICE CXone Integrated; and Network Connectivity |
Commencement Date |
Monthly in arrears for the Minimum MRC |
Monthly in arrears |
Monthly in arrears |
|
*ARC |
NICE CXone; NICE CXone Integrated; and Network Connectivity |
Commencement Date |
Monthly in arrears for the actual usage; annually in arrears for the Minimum ARC |
Annually in arrears |
Monthly in arrears |
|
Annual Model |
NICE CX |
Initiation Date |
100% in advance |
Annually in arrears |
60 days in advance of the anniversary of the Initiation Date |
|
Annual Model |
NICE CX |
Initiation Date |
100% in advance |
Monthly in arrears (120% of the per unit Minimum Commitment fee) |
60 days in advance of the anniversary of the Initiation Date |
|
NRC |
NRC Services |
Order Effective Date |
100% in advance |
N/A |
N/A |
|
NRC |
Network Connectivity Usage Rates |
Order Effective Date |
Monthly in arrears for the actual usage |
N/A |
N/A |
|
Fixed Price (one time charges) |
Professional Services |
Milestone per SOW |
Completion of milestone |
N/A |
N/A |
|
Time and Material |
Professional Services |
Per SOW |
Monthly in arrears |
N/A |
N/A |
|
Subscription (MAS/VRS) |
Professional Services |
Per SOW |
Per SOW |
N/A |
Per SOW |
|
|
|||||
|
Fixed Price |
Software (Perpetual License) |
Delivery Date |
100% in advance |
N/A |
N/A |
|
Annual Model |
Software (Term License) |
Delivery Date |
100% in advance |
N/A |
60 days prior to each anniversary of the Delivery Date |
|
Annual Model |
Support |
Delivery Date |
100% in advance |
N/A |
60 days prior to each Renewal Term |
|
Fixed Price (one time charges) |
Professional Services |
Order Effective Date |
100% in advance |
N/A |
N/A |
|
Time and Material |
Professional Services |
Order Effective Date |
Monthly in arrears |
N/A |
N/A |
|
Subscription (MAS/VRS) |
Professional Services |
Order Effective Date |
Quarterly in advance |
N/A |
See SOW |