Datasheets

NICE CXone Omnichannel Routing Brochure

Overview

Find out how you can use CXone Omnichannel Routing to seamlessly connect customers to the right agent across any channel. NICE CXone Omnichannel Routing is a contact routing and interaction management suite that empowers your agents to positively and productively interact with customers in any channel. Use the market-leading cloud customer experience platform and profit from easy-to-use interfaces, powerful integrations and superior flexibility.