Enlighten AutoSummary

Enlighten AutoSummary delivers automated, objective, and consistent agent interaction summaries that supercharges productivity, reduces costs, and elevates customer experiences. Harnessing the power of purpose-built generative AI for CX with the support of large language models, automated agent summaries provide key data elements for every interaction with high accuracy. Now every agent can be equipped with the context they need to deliver an overall better experience for your customers.