Luke Skywalker is among the most influential and famous characters in recent history. He goes from a lowly moisture farmer with a knack for “bull’s-eyeing” womp rats with his T-16 skyhopper on Tatooine to a Jedi Knight and hero of the Rebellion.
Provosts and chancellors alike face the challenge in retaining and recruiting students. Student population is crucial as the students are the lifeblood of any functional, learning institution.
Workforce management is designed to help companies provide best-in-class service in the most cost-effective way possible. With labor costs accounting for the majority of contact center costs—around 70%, according to ICMI—maximizing each agent labor dollar is critically important in today’s economy.
This Earth Day, the push towards renewable energy has never been stronger, with rapid innovations in the sector, increased investments, and new tax incentives available for those transitioning to solar power.