The NICE CXone Problem Solved Roadshow is moving forward as we head to our second city! The Problem Solved roadshow is a great opportunity for contact center directors and executives to learn how to improve your contact center, participate in hands-on breakout sessions and take back tips you can implement right away. It’s all about helping you solve the biggest problems you might have in your call center - all at no cost.
So if you are in the Atlanta area, join us for a half day on March 23, 2011 to hear not only industry experts but also local companies just like yours. We’ll hear from four great customers who are willing to share their stories and success:
- “Survive and Thrive: Money-Saving Solutions for Every Economic Condition” by Pat Schaffhauser, Director of Client Services, Buyers Protection Group
- “Using Technology to Provide a Differentiated Customer Service” by Kevin Garrelts, VP of Operations, instawares.com
- “Why Not Use the Cloud? Real World Examples of How to Sell Executives on the Cloud” by Barry Olgetree, Senior IT Manager, Overby-Seawell
- “Get Creative! Non-Traditional Solutions to Call Center Challenges” by Clara Hoban, Vice President Global Services, Silverpop
We’ll also be holding an optional two hour Super Scripting Secrets Workshop in the afternoon where we'll review the NICE CXone scripting tool and best practices. Then we'll open things up so you can ask your favorite, "Could I…?" questions. We'll show you how NICE CXone makes it easy to create the ultimate contact flow. Click here to view the full agenda and register.
It will be a great day chock full of money-saving information as well as great networking with your peers. We look forward to seeing you there.