![](/assets/img/GatedAssets-Desktop-Hero-new.png?rev=1D832C9C98462560962A836977FD56AC)
Overview
NICE CXone’s reporting allows call centers to build multiple screen sets and multiple data. Reporting is built right into the solution so the data mined is real-time
Receiving real-time results helps a call center manager gauge how an agent is performing, so that needed action can be taken to improve agent proficiencies.