Overview
NICE 1CX is a unified communications as a service (UCaaS) solution that facilitates organization-wide communication and collaboration in one omnichannel environment for optimal engagement. Combine 1CX with industry leading NICE CXone contact center as a service (CCaaS), and reap the benefits of significant cost savings. NICE is your all-inone communications provider. One contract, one point of contact for support, one click to the next conversation.
Upgrade your legacy PBX with an advanced telephony foundation that includes full-service global messaging and video collaboration. A host of pre-built CRM, UCaaS and messaging integrations make it easy to connect the workforce, all offered with a 99.99% availability guarantee.