“Leadership goes beyond guiding a company- it’s about inspiring a vision, empowering people, and driving innovation that shapes the future”
NICE’s CEO, Scott Russell, drives the company's vision, strategy, growth, and innovation, leading a global team of 9,000 employees who serve 25,000 organizations across more than 150 countries.
Scott is a seasoned enterprise technology leader with over 30 years of experience driving innovation, operational excellence, and business growth. Throughout his career, Scott has been at the forefront of implementing transformative technologies and strategic processes that empower organizations to thrive in a competitive landscape.
Prior to joining NICE in January 2025, as the Global Chief Revenue & Customer Officer at SAP, Scott led the sales, partner management, and customer engagement functions, achieving record-breaking growth while overseeing a diverse global team.
During his professional journey at SAP and as a senior executive at PwC and IBM beforehand, Scott’s leadership was instrumental in enhancing customer value and accelerating the adoption of cutting-edge solutions to help businesses become more intelligent, networked, and sustainable.
As CEO, Scott Russell is committed to accelerating NICE’s growth and championing relentless innovation to strengthen its position as the global AI leader.
Scott is an active ambassador of global employee wellbeing, advocating for diversity and inclusion. He holds a postgraduate degree in business from Australia’s Deakin University.
