What is a Byte?
A byte is a term used in computing to describe file or memory size. A byte represents eight bits of data, or binary digits, which is about the size of one character or number. Because bytes are so small, they are normally not used to measure file sizes or hardware memory. Rather, files are often measured in kilobytes (1024 bytes) or megabytes (1024 kilobytes, or over a million bytes) and hardware memory is typically measured in gigabytes (1024 megabytes) or terabytes (1024 gigabytes).
How NICE is Redefining Customer Experience
NICE offers the industry’s only unified AI platform for customer service automation. CXone Mpower revolutionizes how organizations automate customer service from start to finish—with channels, data, end-to-end workflows, and enterprise knowledge converging to improve customer experience at scale. With domain specific AI trained on the industry’s largest CX dataset, an open framework with endless integration possibilities, and a complete suite of advanced AI applications, CXone Mpower is one platform built for organizations of all sizes to deliver seamless customer service experiences, boost operational efficiency, and drive better outcomes.Interaction Orchestration
Omnichannel interaction routingDigital and Voice ChannelsAutomatic Call Distributor (ACD)Interactive Voice Response (IVR)Proactive Engagement