We have more than 25,000 customers including more than 85% of the Fortune 100 companies. To earn our customers’ admiration, proactively introduce and examine our customers’ perspective at every opportunity. Master the NICE portfolio and explore and understand our customers' needs and drivers in order to optimize value for them. Identify and initiate ways to improve touch points with our customers.
PlaybookUX
Get into Your Customer’s Head!
Can you identify your customer’s needs? Learn how to uncover customer insights by using an intuitive mapping tool.
(5 min watch)
Jamal Nichols, Design Expert
Identifying Your Customers
Who are your customers? Build "Personas" for your primary users to better understand them, and deliver customer-centric products and services.
(10 min watch)
Harvard Business Review
Bringing Value to Customers
Are you customer-centric? Discover the concept of Design Thinking which enables better understanding of your customers and the creation of optimal solutions for them.
(2 min watch)
NICE
Intro to NICE’s Portfolio
Learn more about NICE’s offering in order to optimize value for your customers.
NICE
Intro to NICE inContact
Learn more about NICE inContact's offering in order to optimize value for your customers.
NICE
Intro to NICE Actimize
Learn more about NICE Actimize's offering in order to optimize value for your customers.
NICE
Intro to Public Safety
Learn more about Public Safety's offering in order to optimize value for your customers.