Clearlink
Employee Engagement - Transform Your CX
Happy, well-informed employees make customers smile.
Elevate your customer experience by protecting your biggest investment—your employees. Create a workplace of truly empowered agents and engaged employees.Happy agents = happy customers = #winning
Onboarding is just the beginning of employee engagement! It’s how you continue the employee journey that is the most meaningful part of providing a culture in which your top agents and frontline ambassadors can flourish. Their continued motivation and engagement require personalization and thoughtful planning.Make every agent the best they can be
Artificial Intelligence enhanced training and analytics tools help agents know how they’re doing with transparency and fairness to succeed.Keep it flexible, keep them happy
Give your agents the flexibility they need to control their schedules and own their best performance.Happiness is contagious
When your frontline ambassadors thrive, so does your business. Give your agents the environment, culture, accountability, and ownership of their roles to increase customer loyalty and impact top-line revenue.Trusted by the world's leading companies.
Boosting Employee Engagement and CX with Gamification
Bring the art and science of measuring and motivating better performance to life, turning the best behaviors into habits and elevating employee engagement.Get datasheetBegin building your frontline ambassadors.
Performance Management and Gamification
Align employee performance, contact center goals, and customer expectations with software that makes continuous improvement fun.Learn more
Workforce Engagement Management
Put the most powerful tools at your agents’ fingertips, and unleash their potential to create unforgettable experiences.Learn more
AI-powered Copilot for Employees
Promote efficient work with fewer repetitive tasks and faster access to knowledge.Learn more
Supervisor Workspace
Guide supervisors to make agile decisions, streamline their workflows and improve team outcomes ,with a dedicated workspace.Learn more
Enlighten AutoSummary
Eliminate the manual effort. Let AI summarize the important aspects of every call in 1024 characters or less, including the outcomes.Learn more
