Unified Communications as a Service (UCaaS)

All-in-one communications, $5 per user per month.

Unify your contact center with the rest of the organization – one vendor, one contract, one source for support. One unbeatable price.

Your entire organization, one click away.

Simple experience, simple price

Save time and operating costs with all-in-one Telco, UCaaS and CCaaS. Lightweight, modern and easy to use.

Everything you need in one

Full enterprise functionality includes cloud PBX, app-free video conferencing, digital messaging + more.

Anywhere, anytime capabilities

Office extensions, apps and fully web accessible functionality works on any device around the globe.

NICE CXone Unified Communications as a Service (UCaaS)

Connect. Collaborate. Innovate.

With NICE CXone Unified Communications as a Service (UCaaS), your contact center can finally join the organizational conversation. NICE CXone blends with 1CX to create a unified communications system for the entire organization – one vendor, one contract, one source of support. Agents, customers and office workers connect and collaborate across the globe with limitless capabilities. From voice to chat, messaging, video and web conferencing and more, effortless communications lead to improved productivity across the workforce.

Superior Communications, Unbeatable Savings

The combination of NICE 1CX enterprise level UCaaS and CXone CCaaS with carrier-grade Voice as a Service (VaaS) delivers a powerhouse of unmatched capability at a fraction of the cost. Modern cloud PBX and data services connect your agents to the organization and their customers wherever they are. All backed by a 99.99% availability guarantee.

Video conferencing

No apps or extra downloads. Create, host or join a meeting with a simple web link.

Live Chat & Messaging

Integrated live chat, SMS and WhatsApp make it easy to reach anyone on your channel of choice.

Smartphone & Web Apps

Connect from anywhere in the world on any device using 1CX iOS, Android, Windows or Web apps.

Telco & CCaaS

Unified with industry leading NICE CXone contact center platform and carrier-grade Voice as a Service (VaaS).

“64% of CCaaS users want a combined CCaaS and UCaaS solution.”

Omdia 2024 Trends to Watch: Unified Communications and Collaboration

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If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.