Awards
Awards & Recognition
NICE continues to be recognized by 3rd party organizations for outstanding customer service and leadership in the Contact Center as a Service market. Check out the list below for the awards and recognition that our industry-leading CXone software has garnered.Featured awards
NICE Named a 10X Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service
NICE has been named a Gartner® Magic Quadrant™ Leader for CCaaS for the tenth consecutive year for its CXone cloud platform.Learn MoreForrester Wave™ Report 2023 names NICE among the CCaaS leaders
Check out The Forrester Wave™: Contact Center As A Service, Q1 2023 report, which names NICE a top provider in the market. DiscoverGet your copyNICE earned recognition as a Top Provider for Customer Self-Service Knowledge Bases
Research and consulting firm, Metrigy, gave top honors to NICE CXone Expert in its report evaluating customer self-Learn More
TMC Announces 2024 Future of Work Agent Experience Award Winners
Business Intelligence Group
