Your journey to the cloud

A contact center’s journey to the cloud canbe as challenging as it is exciting. Our“travel guide” explores NICE CXonebenefits, but it also plots the complex tripfor you, including the opportunity to tailor itto your needs with our multipath approach.

Move on and let go of your past concerns. You can connect to CXone while:

Keeping your
ACD of choice

Enjoying
uncompromised
cloud security

Adhering to the
highest industry
regulations

Saving on tech
refresh costs

Start your gradual journey to CXone

Starting now, your current infrastructure won't hold you back from enjoying all that CXone has to offer.

Thousands of the world's leading organizations already use CXone to deliver seamless experiences through smart, connected customer journeys.

Now you can access the cloud on a risk-free, personalized path with access to CXone applications from day one.

Digital Fluency

Smart, frictionless, end-to-end journeys.

Smarter AI

Native AI that gets smarter with every interaction.

Cloud-Native
Platform

Navigation for the changing needs of next-gen consumers.

Complete
Set of
Applications

Fully integrated suite of next-gen applications.

Industry leaders share their expertise on cloud migration

Frost & Sullivan recently partnered with NICE to bring together various panels of thought leaders representing some of Europe’s and North America's largest CX operations. The articles capture the panel’s discussions on addressing the migration challenges faced by large contact centers and how to achieve an excellent outcome.

Unpacking Cloud
Migration Challenges

Download Whitepaper

Demystifying Cloud
Migration Opportunities

Download Whitepaper

Nothing to lose. Everything to gain.

Learn what should be your first step to CXone in three questions

What is your Contact Center cloud migration strategy?
How many agents do you have in your contact center?
Do you have any NICE WEM solutions?

Let us personally help you find your path to CXone.

Choose your path to CXone

Brochure

Multipath journey to CXone

White paper

Cloud transition opportunities

White paper

Cloud transition challenges

Webinar with CCW

NICE perspective on cloud migration

Webinar with CRM media

Industry leaders' perspective on cloud migration

Data sheet

CXone QM data sheet