NICE Performance Management
Video Resources
Learn how NICE Performance Management can revolutionize your coaching and
achieve your goals
Who to Coach
Understanding what is impacting and driving your operational and business KPI’s
On what to coach
Identifying who to coach, utilizing the employees’ relative impact on the KPI’s
Coaching
Personalizing the coaching programs that leverage the employees’ successful method of learning
Coaching Management
Reviewing the progress and status of the programs to ensure success across all employees
Coaching ROI
Measuring the ROI of the coaching effectiveness
Know Your Operation and Employees
NICE Performance Management is by far one of the most important applications that enables employees and managers to discover and take actions on operational opportunities to drive results and success.
NICE ENLIGHTEN with NPM
Learn about NICE ENLIGHTEN with NPM to assess and change employee performances that ultimately impact customer experiences