AI and automation are evolving faster than ever. According to Forrester, unwavering interest and ongoing research will drive significant advancements in customer service for 2025, including over 50% of successful generative AI projects benefiting employee support.*

Staying ahead means balancing cutting-edge AI innovation with the reliability of proven automation tools. Forrester’s newest report, “Predictions 2025: Automation,” equips you with actionable insights to help your business thrive in the year ahead.

Thrive in 2025 with actionable ways to:

• Transform your business strategy with groundbreaking predictions
• Gain actionable insights you need to gain a competitive edge
• Anticipate and overcome challenges shaping the future of automation
• Leverage research-backed strategies to maximize ROI and growth

Start preparing for AI-powered automation today.

*Predictions 2025: Automation, Forrester Research, Inc., October 22, 2024