Come hear from our Customers

Welcome to
the greatest
CX conference

Interactions is where the future of CX is defined. Thousands of CX experts and leaders come together at the largest CX industry event to experience firsthand the latest innovation, insights, expert analysis, and the essential best practices you need to transform your business. Don’t miss out on the opportunity to be part of shaping the future of CX.

Take a look at our 2024 event HIGHLIGHTS.

AGENDA

9:00 am - 5:00 pm

EDU sessions

6:00 pm - 9:00 pm

Welcome reception

9:00 am – 10:30 am

General Session
  • CEO Scott Russell address

11:00 am – 5:00 pm

Best Practices sessions

7:00 pm – 10:00 pm

Customer Appreciation Party

9:00 am – 10:15 am

General Session
  • Product Innovation – Barry Cooper, President CX

10:45 am – 4:00 pm

Best Practices sessions

4:15 pm – 5:15 pm

Celebrity Keynote Speaker

* Agenda subject to change

Complimentary
consultation with
top industry analysts

SESSIONS

LEARN
FROM
THE BEST

Our agenda is loaded with exciting sessions, workshops and panels where you can hear about the latest innovations and best practices that will help your organization deliver the best customer experiences. Get inspired by your peers, industry analysts and NICE experts when they share their experience and knowledge around everything that matters to today’s CX leaders. Sessions include:

* Agenda is subject to change

Training

GET A
JUMP START
ON LEARNING!

Complement your experience with Interactions.edu day on June 16th. Get valuable, practical knowledge allowing you to extract the most from your NICE solutions. Join these in-depth, training workshops, delivered by our expert education specialists and business consultants. Select one, or move between 17 Interactions.edu tracks.

New for Interactions 2025! Your NICE solutions certification—worth up to $1,560—can be FREE!* Just attend select Interactions. edu trainings, then pass the exam after the event to claim your certification at no cost. Don’t wait—seize this game-changing opportunity to level-up your skills!

* Certification exam must be taken within 30 days after the event. Onsite signup required. Tracks included: CXone Mpower Omnichannel Routing, CXone Mpower Workforce Management, and CXone Mpower Quality Management.

Thank you to our 2025 Sponsors

Become a Sponsor

Make Interactions part of your marketing plans for 2025. Become a sponsor and access key influencers and decision makers to increase brand impact and engage with attendees. Download the Sponsorship Brochure for details!

Fees apply to payments received prior to the indicated deadlines

Early bird

$1095

incl. EDU

$1295

Mar 14

Regular Rate

$1395

incl. EDU

$1595

May 23

Last Chance

$1650

incl. EDU

$1850

Jun 15

ARIA hOTEL

Interactions 2025 will take place at the Aria Hotel,
a luxury resort in the center of the Las Vegas strip.
Book your hotel guest room now for Interactions 2025.

What our Attendees say

The best customer experience conference I've attended in my 20+ years in CX.

This was my first conference and I was blown away.

Mind blowing. I had a great time and learned so much!!!

The sessions & presenters were fantastic!

Great real examples and demos!

Loved everything about the conference!

Everything was great, one of the best conferences I have attended in a long time.

Overall, I thought it was fantastic. Very helpful and informative.

By far and away the best experience I have ever had at a vendor conference.

This session was mind blowing!

Building the Next-Gen BPO