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Global Support
NICE support is available 24/7. There is always someone from NICE ready to answer your questions and provide you with the information you need, whether at the NICE corporate office, direct regional offices or through your local NICE representative or distributor.

NICE Global Support offers:
  • Regional offices - NICE is close to you
  • CRM system for call handling
  • Expert account managers dedicated to optimizing your satisfaction
  • A NICE headquarters contact group on the line round-the-clock
  • Best quality service, tailored to your needs and preferences
  • Field engineers communicating directly with NICE headquarters' support teams for a fast, problem-free solution
  • Vast knowledge base and professional documentation always at the NICE engineers' disposal
  • Highly professional NICE R&D support group
  • Expert consultation to optimize performance
  • Web features for better service
  • Personal customer care group

Click here for a list of Global Support offices.
 
NICE Education Center
One Stop Shop for NICE Customers’ Educational Needs.

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