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- Network Embedded Logger - A new solution based on Cisco’s hardware, the embedded logger is installed on a blade machine (AXP) in the ISR (Cisco's router). The logger has a store and forward abilities and no need for additional dedicated servers at the branch, in addition all administrative tasks are done remotely. All of the above dramatically reduce this solution TCO.
- NICE VoIP Logger provides recording for virtually every type of VoIP telephony environment, and is fully integrated with NICE's Enterprise Interaction Solutions, including NICE Perform. The logger can be installed in a distributed mode and capture audio using passive recording or in a centralized mode and capture audio using active recording.
- NiceCall Focus III
- VoIP Recording Gateway - unique network appliance that enables active VoIP recording in every VoIP telephony environment
- VoIP Recording Agent - NICE software residing on the telephony user's PC, forks the incoming and outgoing VoIP streams and sends the replica to the recording system, enabling the recording of softphones.
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